Job Description
Communications Officer (999 & 101)
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Vacancy Reference Number - 17702
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Number of Vacancies - 150
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(B) OCU - MO12 MetCC
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Location - Bow, Hendon, Lambeth
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Band - Band E
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Part/Full Time - Full Time
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Hours per Week -36 hours per week
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Type of Contract - Permanent
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Job Title: Communications Officer (999 & 101)
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Salary: Circa £42,497. Your salary package will comprise of a starting base salary of £30,507, 20% shift allowance, 10% flexibility allowance, a location allowance of £1,841 and a non-pensionable allowance of £1,000. (Please note: During training, shift allowance will be 15%)
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“He just went crazy. He slammed the door and started screaming in my face, he went to the kitchen. He’s got a knife. He threw everything on the floor. I’ve run upstairs – I’m hiding in the bedroom – I dragged a cabinet in front of the door. But it won’t take him long to get through. Can you hear him?! Can you hear him?!”
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This job is all in the detail. Did she say he slammed the door in her face or just slammed the door? He has a knife or had a knife? As you are listening, you are typing. As you are typing you are beginning to categorise the call-in order of priority. As you are analysing the information given to you, you are thinking of the next questions to ask. You are doing all of this whilst attempti...