We are seeking a highly skilled and passionate Cycle Technician to join our team at Halfords. As a key member of our store staff, you will be responsible for delivering exceptional customer service and providing expert advice on all things bikes.
Salary and Benefits
The salary for this role is estimated to be around £11.84 per hour for those aged 21+, with an additional £2.84 per hour for those under 21. This competitive hourly rate reflects the skills and experience required for this position.
In addition to your hourly wage, you can expect to enjoy a range of benefits, including:
* Store discount, with 25% off most products across Halfords and Tredz
* Employee discount, with up to 50% off your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
* Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
* Life Assurance
* Uniform
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount
* Cycle to Work scheme
* Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
* Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
About the Role
This is a fantastic opportunity to develop your skills and experience in the cycle industry. As a Cycle Technician, you will be working closely with customers to understand their needs and provide tailored solutions to meet their expectations.
You will also have the opportunity to work with a wide range of cycles, from kids' bikes to premium performance models. With a focus on delivering market-leading standards of cycle service and repair, you will be an integral part of our team's success.
Requirements
To be successful in this role, you will need:
* Experience of service, building and repair across a range of cycles
* Experience of delivering great customer service, ideally in a retail or cycle services environment
* Experience of sharing expertise with others
* Experience of working with - and achieving - sales targets
* Availability to work on a rota basis, including weekends
We are committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds. If you are passionate about bikes and customer service, we would love to hear from you.