Main area Safer Care Grade NHS AfC: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (09:00 - 17:00 hours)
Job ref: 848-BHC-013-25
Site: London South East Colleges, Orpington Campus
Town: Orpington
Salary: £28,622 - £30,225 Inc HCAS Per annum pro rata
Salary period: Yearly
Closing: 30/01/2025 23:59
Interview date: 20/02/2025
Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing and therapy services catering to individuals across all age groups.
Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey.
Job overview
Safer Care Administrator - Band 3
We are currently looking for an administrator to join our dynamic, friendly Safer Care Team to provide comprehensive administrative support. You will be joining a motivated team that is dedicated to ensuring the delivery of high quality, safe patient care.
The successful candidate needs to be computer literate, have excellent communication skills and be able to work under pressure. A key part of the role will be to provide support with embedding the new Local Risk Management system (RADAR) and supporting with implementing and embedding the Patient Safety Incident Response Framework (PSIRF).
Main duties of the job
Please refer to the attached JD for full details of duties and responsibilities relating to this job role but will include:
* To provide comprehensive administrative support for the Safer Care Team, including diary management, minute taking and general administrative duties.
* To manage the Safer Care Team diaries.
* Assist in managing the Safer Care Team generic email boxes ensuring that the emails are read, actioned or forwarded to the correct staff member.
* Dealing with complex telephone queries and making decisions which require prioritising responses.
* To provide support with implementing the new Local Risk Management system (RADAR) including booking meetings, writing minutes, setting up training sessions and venues, and updating Celoxis (project software).
* To provide support with implementing Patient Safety Incident Response Framework (PSIRF).
* Creating and maintaining service specific databases/spreadsheets.
* Assisting with the collection of data as required by the service using Local Risk Management System/EMIS.
* To assist in organising working groups and meetings including booking meeting rooms, producing agendas and writing minutes.
Person specification
Qualifications
* Educated to A-Level/ NVQ level 3 or equivalent.
Specific Skills
* Well organised with excellent administrative skills.
* Effective keyboard/IT skills.
* Strong communication skills both written and over telephone.
* Demonstrates clear understanding of the principles of confidentiality.
Experience
* Experience of working in an administrative role alongside clinicians within a healthcare setting.
* Experience of working independently and managing priorities.
Information Technology
* Strong IT skills to include MS Office suite.
* Experience of EMIS or equivalent clinical systems.
We are dedicated to caring for our service users and their loved ones, as well as ensuring the wellbeing of our colleagues. That's why we strongly encourage all colleagues to avail themselves of the Coronavirus vaccination.
At Bromley Healthcare, we are fully committed to fostering a diverse and inclusive culture where all colleagues feel supported, nurtured, and celebrated.
We welcome applicants with a disability and are able to support reasonable adjustments throughout the interview process.
We eagerly anticipate welcoming you to a rewarding career with Bromley Healthcare. Please note that all offers of new employment with Bromley Healthcare are subject to a six-month probationary period.
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