Global Account Manager - Maidenhead (Hybrid) - Permanent
I am looking for a Global Account Manager for a company in the Maidenhead area. The company work the hybrid model, 3 days onsite, 2 days remote.
A strong background in IT account management is required. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
Own Customer Satisfaction Targets and Manage Annual Customer Survey Process
Develop & maintain account plans for each managed customer.
Perform continuous analysis and present deal and account profitability.
Ensure strategic alignment and uncover/develop revenue growth opportunities.
Sell directly and partner as required with New Logo/LOB sales to find and qualify opportunities within the account(s), maintaining a healthy pipeline; support other significant greenspace sales deals as required.
Own & Maintain Customer/Opportunity data maintenance in Salesforce.
Prepare reports and profiling on account status.
Significant proven Senior Account Management/Key Account Management experience in IT Industry
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Extensive experience working with Salesforce CRM and MS Office (particularly MS Excel).
For further information, please contact me ASAP to discuss further.