ABOUT YOU
You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs. Ideally, you would have some experience in a customer-facing role and a good general standard of education, but we believe that with the right core values and training that you could thrive in this role!
THE ROLE
The heart of the role is a passion for quality and producing high levels of customer satisfaction, through highly motivated and target-driven people.
As a Membership Upgrades Advisor, you will play a crucial role in our digital switchover initiative by reaching out to our existing Members and guiding them through the most suitable options for upgrading to a digital personal alarm system. Your primary focus will be to educate our members on the transition and upsell to the most suitable option.
Job Title: Membership Upgrades Advisor
Hours: Part-time and Full-time hours available
Shift pattern: Monday-Friday flexible shifts available between 08:00 - 18:00
Salary: £11.54 per hour with the opportunity to earn performance-related bonus.
Location: Hybrid Norwich
Start Date: ASAP
About rewards and benefits:
* 23 days holiday rising to 25 days annual + bank holidays (pro rata)
* We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants, and more
* 24/7 employee assistance programme
* Family and friends’ discounts on our services & products
* Pension Scheme, up to 4% Company matched
* Free on-site parking
READY TO APPLY
If you are interested in this role please upload your CV and answer some questions about yourself!
**You need to be able to commit to 4 days remote training 09:30 - 17:30**
OTHER INFORMATION
This is an exciting time at Careline365 part of the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age, or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
#J-18808-Ljbffr