Translate plus, an award-winning Top 10 international Language Services Provider, including Top 3 in the EU and Top 2 in the UK, is a Publicis Groupe company, one of the most well-established advertising corporations globally. translate plus sits within the network’s cross-media production platform, Publicis Production. This brings together production specialists who are experts in: video, digital media, and print, to produce award-winning content for leading global brands.
Recent recognition awards for translate plus include an award for “Great Employers”, and an award for “Women in Business”, more details can be found on our website regarding these two great achievements.
translate plus also promotes numerous employee well-being policies across all our offices, which align with Publicis Groupe guidelines. We offer WFH flexibility to all employees as well as relevant programs to help promote mental and physical well-being.
translate plus is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, belief, ethnic or national origin, disability, age citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity.
Job Description
This is a client-facing role supported by the Senior Transcreation Account Manager, centred on providing high-quality digital content adaptation (transcreation) across all types of media with a particular focus on e-comm and SEO for a global fashion brand (H&M). The role will own day-to-day client relationships, ensuring client retention and satisfaction via good quality output, and work closely with the digital creative agency of record for H&M.
Qualifications
Responsibilities:
* Client relationship management, business development, and project management.
* Managing digital content localisation projects briefed internally or directly by the client, acting as a dedicated point of contact under the guidance of the Senior Transcreation Account Manager.
* Assessing requirements, querying, collecting reference material, planning, quoting, and scheduling to build a clear understanding of our end client’s brands.
* Sourcing and negotiating with in-market linguists specialising in SEO content creation and localisation for e-comm.
* Using SEO tools like SEMrush, Moz, and Google Adword for keyword research, localisation, and search volume data.
* Preparation of briefs and copy decks for e-comm content localisation.
* QA to ensure copy localisation follows translate plus quality procedures.
* Maintaining glossaries and playbooks to ensure consistency across campaigns and projects.
* Managing the copy review/approval process with the agency or client, building strong client and stakeholder relationships.
* Attending voice-over sessions remotely to supervise audio recordings.
* Coordinating QC for final checks on localised edits before final release.
* Supporting other teams on general transcreation and language services projects as required.
* Ensuring all admin tasks are completed on time, including reconciliation of costs.
Skills and Competence Requirements:
* Passion for the web and new technologies.
* High organisational skills, crucial for crafting a long-term strategy.
* Excellent communication to interact with technical, marketing, and editorial teams.
* Strong oral and written English skills; knowledge of a foreign language is a plus.
* Background in digital creation/adaptation/transcreation/production and/or media industries.
* 2-3 years of project management experience, focusing on adaptation needs.
* Proven client-facing experience.
* Flexibility and adaptability to work in a variety of roles in a changing environment.
* Exceptional communication skills; effective verbal/written communication with clients, suppliers, and internal team members is a must.
* Excellent collaboration skills with internal stakeholders to coordinate multi-media needs.
* Proactive, detail-oriented, and highly organised with the ability to work to tight deadlines.
* Genuine passion for languages and production.
* Strong business acumen and negotiating skills.
Additional Information
What we offer:
* Career development and progression possibilities
* High quality training (via in-house and external trainers) and access to thousands of online/e-learning courses.
* Work your world – Up to 6 weeks of working from a different country.
* Café Marcel – Networking opportunities with fellow colleagues in the Publicis Groupe.
* In-house subsidised Publicis Groupe restaurant.
* Access to subsidised wellness activities (acupuncture, manicures, and massages).
* Staff discount at local bars and restaurants.
* Life assurance and income protection (disability benefit).
* Paid leave days increase on yearly basis.
* Work in an iconic office complex.
We also offer an extensive Employee Benefits Scheme, which includes:
* Team building events
* Working from home
* Flex hours
* Family friendly policies (extended maternity/paternity leaves, etc.)
* Help@hand (health and wellbeing support)
* Breakfast, fruits, tea, coffee, cereal
* Team lunches
* Easter hamper
* Eye test
* Friday drinks
* Summer gathering
* Christmas gathering
* Christmas gifts/vouchers
In addition to the general benefits scheme, we also offer a Service Recognition Plan, which means that with every year at translate plus, there are additional rewards for employees such as extra holidays, dental insurance, bonus payments, treats & vouchers, etc.
Do you want to work for a market-leading company?
If you cannot wait to become the next member of our successful team, please contact us now!
Please note that we normally receive a very large number of applications. We aim to get back to you as soon as possible should you be invited for an interview. If you are not invited for an interview at this stage, your application will be saved for future consideration - with your explicit permission and as per our GDPR-policy and/or related official regulations.
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