Customer service advisor - nights

Customer Service Advisor – Nights

8 HOUR NIGHT SHIFT between hours of 8pm-8am – 3 nights on:3 nights off

Northwich, CW9

Permanent - Pert Time contract (average of 28 hours per week)

£12.30 per hour/£17,970.45 (based on average of 28 hours per week)

Residential Management Group is a large, established, market leading property management company and is growing and its 24/7 Customer Service Centre has exciting opportunity for permanent Night Shift Customer Centre Advisor, based in Northwich.

What hours will I be working?

Our Customer Service Centre is a 24/7 operation to ensure we’re always available to respond to customer’s queries. You’ll be working 3 nights on / 3 nights off working between 8pm and 8am incl Saturdays & Sundays.

For your fully comprehensive induction (approximately 4 weeks), you will be working 8 hour DAYS. You will have a dedicated ‘buddy’ to support you during your training, and when you’re fully confident/competent, you’ll move to your Out of Hours shifts and your buddy will join you initially, to support you in your new role.

Upon completion of your training, you’ll be working an 8 hour NIGHT shift between 8pm and 8am.

You must be fluent in both written and spoken English, to be considered for this exciting opportunity!

What will I be doing?