NEW VACANCY! (PK8633)
TRANSPORT AND CUSTOMER SERVICE ADMINISTRATOR - 12 MONTH CONTRACT
COMMUTABLE FROM CAMBRIDGESHIRE / BEDFORDSHIRE / NORTHANTS
SALARY £DOE
Initially the role will be to cover during a staff member's maternity leave. However, with the current growth rate the business is experiencing, the role could become a permanent position.
Our client is one of the UK's most innovative developers and manufacturers of recyclable packaging materials for the construction, packaging, and retail display sectors. A family-run business established for over 60 years, they are seeking to recruit a Transport and Customer Service Administrator to join their team. You will be responsible for arranging and booking transportation for deliveries to their valued customers, ensuring everything runs smoothly and efficiently.
This position requires exceptional customer service and communication skills, as you'll be liaising with customers, transport providers, and internal teams. Strong administrative and organisational abilities are also vital to manage schedules, handle bookings, and maintain accurate records. You will need to enjoy working in a fast-paced environment and be passionate about delivering excellent service.
Requirements:
1. Experience in booking transport deliveries and managing logistics
2. A knack for building strong relationships with customers and resolving queries efficiently
3. Proactive, organised approach to juggling multiple tasks and priorities
4. A passion for connecting with people, problem-solving, and making a positive impact
5. A strong, bubbly personality who thrives on working as part of a collaborative team
6. Excellent communication skills are essential, as you'll be the key link between our customers, transport providers, and internal teams
7. Customer satisfaction and customer support skills
8. Excellent interpersonal and problem-solving abilities
9. Strong organisational and time management skills
10. Previous experience in transport logistics or customer service is a plus
11. Proficiency in relevant software or databases
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