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Our client, a fantastic employer, well-established franchised dealer group, is looking to recruit an experienced Service Advisor.
Working Hours:
1. Mon - Fri - 8am to 6pm - Can be flexible with start finish times
2. Sat - 8:30am - 1pm (1 in 3 Saturdays)
Salary: £35k+ OTE (Uncapped and people earning MUCH more)
As a Service Advisor, you will be the first point of contact for customers in the Aftersales department. You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary. You will deal with customers' requirements for service and repair work in an efficient and courteous manner.
Responsibilities include:
1. Carrying out systematic follow-up, up-sell, and prospecting activities to maintain and build the volume of work for the service department.
2. Delivering exceptional levels of customer service.
3. Promoting additional products and services.
4. Working with the Workshop Controller and the Service Manager.
Requirements:
You will have experience in the role, ideally within a franchised car dealership. Further training and development with HUGE career prospects is available.
Do you have exceptional customer skills or experience in a customer service advisor role?
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