You'll love your craft and enjoy sharing your knowledge, whether that's advocating for user experience principles, defining new design opportunities or helping to evolve the design literacy and craft in the business unit. The right candidate should communicate clearly, be insightful and highly motivated and proactive. You'll join a growing design team and work with product teams in improving the digital colleague experience. You'll report to the Experience Design Lead in the Modern Workplace platform, which focuses on internal support services for the IT needs of our colleagues. What you'll get involved with…
* Help to drive a user-centric culture and industry-leading colleague experience strategy with a clear design identity and focus on delivering optimal cross-channel experiences.
* Design experiences and interfaces by creating high quality UX work, including IA, flowcharts, storyboards, prototypes, and final designs, as well as support a variety of products for multiple platforms.
* Lead UX design activities, from big picture thinking to UI layouts, ensuring designs are guided by insights and research, including analytics and AI.
* Work closely with service designers and researchers to drive design decisions and opportunities in accordance with user needs and business requirements with a focus on optimising the end user experience for our colleagues.
* Provide critical thinking, design coaching and guidance within the team and across the business.
* Communicate the "why" and "what" to team members regarding UX improvements clearly and methodically.
* Good knowledge and experience with Figma and Adobe CC design tools.
* Create and maintain a centralised design system and asset repository to ensure consistency and scalability.
* Help to measure the effectiveness and value of UX implementations and innovations.
* Be an active member of the LBG design community to share knowledge, create ideas, and promote principles of design across a range of products, services, and design spaces.
We need a hands-on UX Designer with experience in championing the employee experience. You'll work with our internal teams to help drive the design strategy for our LBG employee experience. You should have a deep understanding of the different facets of user experience including research, information architecture, usability testing, and applying it to create compelling digital experiences. You'll be a subject matter authority in visual design, balancing business requirements and user needs., Calmness and resilience, and the ability to proactively identify new or potential risks and respond to emerging priorities.
* Design experience within technical and engineering environments, with third-party systems like Microsoft SharePoint, as well as content management applications and issue tracking systems.
* You'll build positive relationships and will be credible when dealing with senior audiences; with the confidence to provide a healthy challenge where appropriate.
* Evidence of a portfolio of work demonstrating your visual design process and versatility, problem solving, process, and quality spanning different platforms and projects.
Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too…, At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes...
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares.
* Benefits you can adapt to your lifestyle, such as discounted shopping.
* 30 days' holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies