Would you like to play a key role in a busy GP surgery?
St Johns Surgery is based in the heart of Bromsgrove in the BHI Parkside building from where it provides GP services to nearly 16,000 patients in the Bromsgrove and surrounding areas.
We are seeking an individual who is highly organised, confident and self-motivated and who has the ability to work effectively as part of the team. Good communication skills (both written and oral) are essential, as is the ability to work independently within a busy office.
The ideal candidate will be capable of working alongside both the reception and administrative teams. As such, previous experience of working in a GP surgery would be highly beneficial. However training will be provided.
In summary, reception responsibilities include:
* Greeting patients on arrival
* Handling appointment requests from patients
* Directing patients to the most appropriate healthcare provider (care navigation)
* Providing test results to patients following GP review
* Dealing with patient queries and requests for assistance
* Consulting with members of practice team regarding patient queries
* Processing patients' changes of address
* Any other tasks allocated by the Assistant Practice Manager (Operations) that are deemed appropriate to the role.
Administrative duties may include:
* Reading, filing and coding of incoming clinical and patient correspondence received via post, email, Docman and Emis Document Management.
* Respectfully communicating the death of a patient to the necessary staff members in line with current protocol and updating patient records
* Opening and distributing surgery post
* Summarising newly registered patient notes and responding to any related queries.
* Actioning any other tasks that may be required by the Partners and Management Team to meet the needs of the business.
We have 1 role currently on offer:
25 hours per week working 8am - 1pm Monday - Friday based at St Johns Surgery, BHI Parkside, Bromsgrove. B61 0AZ
(Please note: There may be a requirement to undertake occasional additional hours to cover periods of staff annual leave/sickness).
Salary: £11.44 per hour
Pension: Access to NHS Pension Scheme
Closing date: Monday 2nd December, however we reserve the right to close the application process early if there are sufficient suitable candidates.
Job Types: Part-time, Permanent
Pay: £11.44 per hour
Expected hours: 25 per week
Benefits:
* Company pension
Schedule:
* Day shift
Ability to commute/relocate:
* Bromsgrove, Worcestershire: reliably commute or plan to relocate before starting work (required)
Education:
* A-Level or equivalent (required)
Experience:
* GP Receptionist/Administrative: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 02/12/2024
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