Maintenance Assistant Location: The Mole Resort Salary: 11.50 Per Hour Hours: 40 hrs Deadline to apply: 19/02/2025 Here at The Mole Resort, formerly the Highbullen Hotel, we have launched a brand-new resort set in acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities. As a Maintenance Assistant, your role will be an integral part of the maintenance team, working collaboratively to deliver exceptional standards of maintenance throughout the entire estate. With a positive and can-do attitude, you will work with a hands-on approach to complete all maintenance tasks in an efficient and timely manner, while minimizing any potential disruption to our guests. What will I be doing? To be an effective Maintenance Assistant at the Mole, it is crucial that you have a strong awareness of guest experience, as you will play an important role in ensuring that our guests' stay is comfortable, enjoyable, and hassle-free. You will be responsible for performing all general maintenance tasks as directed, always striving to exceed expectations and maintain the highest possible standards. • Possess proficiency in basic plumbing, basic knowledge of electrics and capable to complete basic decorating and woodworks • Be presentable in appearance and adhere to company standard uniform • Capable or willing to learn basic gardening duties • Complete basic in-house maintenance checks as directed to ensure an efficient service to the business and our guests • Help to maintain the highest standard of guest experience and public areas • Adhere to Health and Safety regulations including manual handling and COSHH regs as well as health and safety resort policies • Attend regular briefing sessions and hotel meetings with the head of FM when required • Responsible approach towards timekeeping, attendance and assist in the event of absence cover • Ensure that maintenance works do not impact our guests (internal and external) and anticipate their needs to exceed their expectations • Follow up maintenance night reports positively and take appropriate action to ensure the estate is always in top condition. What are we looking for? Maintenance assistant at The Mole, you should maintain the attitude, behaviours, skills, and values that follow: · Complete reactive tasks proactively · Have a keen eye for detail · Possession of basic I.T. skills · Basic knowledge of electrics. · Ability to complete basic inhouse maintenance checks as directed. · Effectively communicate with other departments displaying positive teamwork. · Competence or willingness to learn hot tub checks. · Maintain high levels of enthusiasm and commitment to every task undertaken. · Demonstrate the ambition to meet personal and department goals. · Perform other tasks as directed by your line manager in pursuit of the achievement of business goals. · Understand your role and responsibilities and comply with the hotel Health & Safety Policy, emergencies, evacuation, and security procedures. · Behave in line with the Company environmental and energy saving initiatives. · Act on any reasonable request made by the management team. What’s in it for me? There’s plenty of perks when it comes to joining the Mole Resorts team which include; · Competitive rates of pay, reviewed annually. · Discounts available across a range of quality products from supermarket shopping to wellington boots · Local cinema and days out discounts. · Employee Assistance Programme to help with life’s challenges. · Complimentary use of spa facilities · 50% Discount on food at the Resort · Restaurant and hotel discounts across the region. · Share of service charge · Staff fully equipped rest area with staff meals · Flexible working and shared holiday · Attentive onboarding programme · Fantastic discounts across LR Hotels We are in the process of building a team that we can develop through support and training to further your career, resulting in opportunities for progression in a fantastic location. We value each and every staff member so please come and join us, who knows where it will take you?