Permanent Up to £68,000 Pension BUPA ShareSave 6.6 weeks holiday Hybrid Working (2 days per week in the office) Southampton, Store Support Office We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Supply & Logistics Vendor Manager and you’ll be a big part of this. Role Purpose: The Supply Chain Vendor Performance Manager will lead Supply & Logistics in establishing and maintaining outstanding strategic and operational relationships with our vendor base. Setting vendor strategy, developing and scaling the vendor program, driving performance and excellence in OTIF / delivery compliance, as well as building overall B&Q and vendor capability. Leads the Supply Chain sustainability strategy in partnership with key vendors. Supporting the delivery of Key KPI’s, providing analytics and best-practices. Key Accountabilities / Responsibilities: · Strategic Thinker: Develops, owns and supports the vendor management long term plan and strategy for Supply & Logistics. Performed in conjunction with the S&L leadership teams to evolve strategic vendor relationships to support the overall Supply & Logistics strategy. · Cross-Functional Collaboration: Works closely with various departments, including supply chain, logistics, IT, commercial and sustainability teams, to ensure seamless vendor integration and alignment with company goals. · Data-Driven Decision Making: Leverages data analytics to inform decision-making and identify actionable insights, including sustainability performance. · Drives Performance: Provides training, analysis and insights to the S&L teams. Understands OTIF failure root causes & works across S&L teams to educate, guide, drive excellence and performance improvement. · Evolves S&L Vendor Program: Develops and scales the S&L vendor program, incorporating where appropriate external best practice, so all category teams consistently and strategically develop their vendor base. · Process Guidance & Evolution: Manages & develops vendor compensation, delivery compliance processes and tools. · Provides Clarity: Owner of the vendor manual from an S&L perspective, works with other functions & group to develop and manage compliance · Figurehead for Supply Chain Vendor Management: o Leader of cross-vendor comms from S&L perspective o Establishes, trains and coaches the S&L population in best practice vendor management. o The key point of contact and reference with respect to all analysts and wider team with respect to vendor management. · Curious Innovator: Drive continuous improvement initiatives, exploring internal and external optimisation opportunities to enhance vendor performance and sustainability. Looks at external best practice and insight to continually evolve the function · Sustainability Advocate: Promote the development and application of sustainable practices within Supply and the vendor network, including the relevant regulatory compliance, environmental impact reduction, and ethical sourcing Required Skills & Experience: • Able to analyse complex data efficiently and effectively • Able to forward plan and balance day to day operations within the team • Ability to strategically plan and evolve process, analytics and ways of working • A good understanding of associated Key Performance Indicators s e.g. availability, stock and inventory days • Can monitor purchases and intake of stock to the business to maximise availability and control stock levels • Commercially and customer focused with ability to optimise vendor relationships. • Experience of leading and managing a team • In-depth experience working in Supply Chain or logistics, preferably in a retail or manufacturing environment • Proven analytical skills • Good communication and inter-personal skills • High level of influencing skills • Able to build cross functional internal relationships