The Country Parks Visitor Services team is dedicated to ensuring our visitors have a great experience every time they visit our beautiful parks. As an Events & Visitor Engagement Officer, you’ll lead on the development and delivery of commercial, educational, and customer focused events and activities across Buckinghamshire Council’s Country Parks. Based in Black Park Country Park, you’ll be surrounded by 500 acres of woodland used by over 750,000 visitors a year, with a new visitor hub area and expanded Go Ape offer opening in Spring 2025.
If you are an enthusiastic, creative, engaging, and innovative person with excellent communication skills and who enjoys working in a busy, fast paced environment, this could be the role for you.
(maternity secondment 1 st April 2025 – 31 st January 2026)
About us
Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.
About the role
You’ll be joining a close-knit team, who will support you to get off to a great start with us. In this fast-paced and dynamic role, some of your responsibilities will be to:
* Lead on the delivery and development of Country Parks events, delivering an annual program of events that reflects the Councils and Country Parks strategic aims and financial objectives.
* Deliver, and support other members of the country parks team to deliver, events; including preparing equipment and resources, carrying out risk assessments and safety checks, as well as providing visitor information and supporting the delivery of Ranger duties as required.
* Deliver, support, and supervise other staff and volunteers to provide regular nature-based activity sessions for both pre-school and school aged children, including the Forest School sessions and school group visits.
* Ensure financial transactions are processed and reconciled correctly, payments are received, and related documentation is checked and correctly recorded and GDPR compliant.
* Lead on the development and delivery of promotional and interpretation material and customer information in multiple formats, including web, social media, signs, posters and visitor enquiries for both Country Parks and the wider parks service.
This role will require you to hold a Forest school qualification, or relevant equivalent experience.
As part of the role, you will be able to take holidays outside of the peak school holiday periods and to work occasional extended hours and weekends.
About you
In this unique role, you will have the ability to apply dynamic thinking to deliver high standards of income generating events and visitor engagement across our country parks through creative and innovative events planning and communication. You will have excellent communication skills, both verbal and written, as well as being organised and solutions focused. You will be proficient in the use of MS Office, alongside design software such as Canva, and event administration tools, such as Eventbrite, and across all social media platforms. Above all, you’ll be enthusiastic and ambitious to learn new skills.
Other information
We welcome a diverse range of visitors from Buckinghamshire and surrounding counties each day of the year. From our stunning Temple Gardens at Langley Park to our peaceful lakes at Black Park, you’ll be surrounded by nature and picture-perfect scenes to enjoy.
This role requires you to take holidays outside of the peak school holiday periods and to work occasional extended hours and weekends.
Closing date of 13 th February.
Shortlisting on 14 th February.
Interviews on 25 th and 26 th February.
For an informal chat about this role in more detail, please contact Dawn, Head Ranger Visitor Services, on 01753 511060.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
* All unspent convictions and conditional cautions
* All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).
We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.
Our values
We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.
By joining Buckinghamshire Council, you can expect:
* a fair and inclusive culture
* the chance to really make a difference to those around you
* health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
* a unified voice through our Employee Representative Group
* ongoing support, and the opportunity to develop and progress in your career with us
* opportunities to take part in fun activities such as fundraising and social events
At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.
From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.
We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.
About the Service Area
Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day.
This directorate includes a wide range of services, including:
* collecting and disposing of waste and recycling
* maintaining our roads and Rights of Way network and parking
* ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers
* managing Country Parks
* leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy
* licensing, cemeteries and crematoria
The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment.
We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that’s through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team.
We recognise and reward you
Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
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