Responsibilities
• Responsible for reporting on the performance of all services and the data held within the CAFM System
• Take the lead on the re-implementation, management and ongoing development of a new CAFM system
• Produce a CAFM user guide ensuring processes and procedures are mapped and provide full training and support to users
• Train and coach other staff to cover the Helpdesk.
• Ensure a planned systematic approach is implemented for PPM, statutory inspections
• Ensure PPM schedules & reactive maintenance jobs are completed in line with service requirements.
• Develop and manage a full range of Service Level Agreements (SLA's) and Key Performance
Indicators (KPI's) for in-house and external contractors and monitor
• Working closely with the account managers, finance and procurement teams to enable efficient start to end processes.
• In collaboration with Building Services Management Team and Building Operations Management Team, lead and develop CAFM system procedures in relation to information management and statutory requirements.
• To lead and be responsible for the quality and accuracy of information held on the CAFM system; asset registers, contract registers, Operation & Maintenance manuals, PPM's, maintenance and inspection records, warranties and guarantees, etc.
• Ensure the electronic asset register is correct and annually reviewed in line with guidance....