Lorien's Government client is currently recruiting for Desktop Support Engineers to join on a contract basis.
Candidate must have SC Clearance or be willing to go through SC Clearance with a UK passport.
Clinic Migration Set-up:
* Set-up Refresh Clinic
* Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
* Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions.
Refresh laptops:
* Collect existing devices from users and hand over new devices in accordance with the migration schedule and project processes.
* Handover and collect the correct number of devices each in accordance with the migration schedule.
* Correctly update the Contractor's workflow management system at all relevant steps.
* Report issues arising from migration activity promptly and accurately to the Contractor Engineer and Site Manager.
* Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer.
* Conduct manual stock checks daily and report findings to the Contractor Engineer and Site Manager.
* Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to indicate whether it is for 'disposal' or for refurbishment.
* At the end of each day, move all the devices and equipment into the onsite storage location.
Should this position be of interest, please submit your CV and I will be in contact as required.
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