About Us
AtPlumbgas Services Limited, we pride ourselves on delivering reliable, high-quality plumbing, gas & renewable services to our valued customers. As a growing and customer-focused business, were committed to maintaining strong relationships with our customers and team members alike. We are a close-knit, professional team, driven by a shared passion for efficiency, customer satisfaction, and exceptional service.
We are looking for an experiencedCustomer Representativeto join our team and play a key role in ensuring exceptional customer service, smooth operations, and effective scheduling.
The Role
As aCustomer Representative, youll be the first point of contact for customers and an essential part of the daily operations of our business. This is a fast-paced role requiring strong communication, organisational, and problem-solving skills to ensure customers receive the highest level of service.
Key Responsibilities
Customer Communication
1. Handle inbound calls and respond promptly to customer queries via email, assisting with job bookings and addressing complaints p...