About Our Client
A well-known client in the Brentford area.
Job Description
1. Responding to customer complaints
2. Escalating problems to the technical team or other members of the product team
3. Updating customer information in the company database
4. Providing information about new and existing products and services
5. Tracking and processing new orders and refunds
6. Performing administrative tasks as assigned by the Supervisor
The Successful Applicant
1. Experience within a customer service role
2. Can handle a high volume of inbound calls
3. Organised
4. Good communication skills
What's on Offer
1. Immediate start
2. Good rate of pay
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