A highly successful automotive business is seeking a Vehicle Damage Assessor to join the team in the Aldershot area. Your Role While in this role your duties may include but are not limited to: Communicating with customers in person and via the phone Speaking with insurance companies Providing estimates for damage to customer vehicles, utilising the preferred companies listed on the computer system, and staying within the insurance guidelines Providing estimates both on and off site Conducting valuations for vehicles, relating to repair costs Ensuring the correct parts are ordered with the parts department Attaining correct repair methods Updating customers on the status of their repairs and updating online insurance systems Ensuring maximum customer care is provided throughout service Imaging vehicles throughout the stages Providing updates for insurance companies as required Creating job cards, ensuring the repair methods are attached Getting the required authority to conduct repairs Keeping the communication log on the management system up to date You MUST Have Please apply ONLY if you meet the following criteria: Must have experience within a similar role, ideally gained from within a busy accident repair centre ATA qualification or the NVQ Level 3 Excellent communication skills and customer service Strong problem-solving skills Knowledge of applicable systems such as Audatex/Audainvoice would be advantageous Full clean driving license Your Opportunity This business has decades of history behind them, strong family-centric values and a range of comprehensive services that they provide to their growing customer base. The role will see the job holder providing estimates and assessments on damaged vehicles, sending information to insurance companies for authority and sign off and maintaining strong relationships with customersThe company is offering a starting salary of up to £45,000 as well as a good package, including a competitive pension scheme and holiday allowance, alongside other incentives and perks. There will also be the opportunity for a bonus earning in this role of potentially up to £15,000. There will also be excellent progressive career opportunities and market leading training, allowing individuals to really explore their potential.If this career defining role is of interest to you, please do not hesitate to reach out to: Christina Smith - Talent Acquisition Specialist M: E: