We are looking for an enthusiastic Sports Assistant to join our Barn Elms Leisure team at Enable About Us Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. Reports to: Duty Manager/Operations Manager Based: Barn Elms Sorts Centre Salary: £ 13.39 per hour Contract: Casual Role Overview: We are looking for enthusiastic and driven people to join our team and provide opportunities for the community to live a happy, healthier lifestyle. This is an excellent opportunity for a proactive person keen to get involved in a wide range of activities across outdoor and indoor sports as well as fitness. With experience of working in a sports facility or another customer care environment, you will be responsible for the day-to-day running of the centre. This will involve reception duties, recording attendance figures and monitoring use of equipment through to preparing equipment for activities and events and ensuring health & safety. You will liaise with individuals, schools and sports clubs to promote our facilities to the local community and increase participation. The Leisure Team are passionate about benefitting the local community through sports and leisure activities. We are experts in our service and pride ourselves on our customer experience and inclusivity through affordable or complementary programmes reaching those that need it the most. The leisure team want to enrich all lives within Wandsworth leading on the needs of the community, delivering programmes that reach out to local places and people, removing barriers and increasing access to activity. Main Duties/Responsibilities: Responsible for the day to day operation of an Enable Leisure and Sports Services Sports Facility. Ensures that the service is provided to the standards required by the organisation, Government Legislation and governing body rulings. Attend to all routine office administration including but not limited to answering queries from the general public both verbally and in writing, managing bookings, recording all accidents/incidents, issuing tickets and facility passes and recording daily attendance figures. Acts as receptionist by taking entrance fees, operating electronic booking and management system and checking and balancing tills at end of work period. Responsible for safe handling of cash and valuables. Prepares the facility for competition and training purposes, marking out sports pitches as required. Making sure all areas are hazard free before use. Assists customers by preparing and setting up equipment in advance and throughout the day as required. Ushering large numbers of the general public including marshalling the car park. Maintains and repairs the equipment and sports pitches as necessary. Issues and monitors use of equipment. Maintains all facility areas as necessary by clearing any litter or untidy articles. Maintains, keeps clean and tidies the facility including changing rooms, toilets and outside area etc. Carry out all cleaning duties as required. Work within the café area on the point of sale and with food and beverage preparation and distribution. Responsible for taking deliveries of goods and equipment. Liaises with clubs, associations and schools to promote and encourage use of the facility as and when required. Engages with the local residents to encourage participation and community interaction. The successful candidate will have Experience in dealing with customer enquiries face-to-face, via telephone and email Clear communication skills and excellent customer service skills Highly organised and strong administrative and numerical skills This is an exciting opportunity to be a part of a company that positively impacts the community around them If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. If this role not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on hrenablelc.org Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.