Job summary The role of Concierge at Avery Healthcare's bank location in Esher is a temporary position that involves creating a positive first impression, answering calls, greeting visitors, and providing high-quality service to residents. The ideal candidate will possess excellent communication skills, the ability to handle multiple priorities, and good organizational skills. Main duties of the job As a Concierge, your focus will be to create a positive and long-lasting first impression of Avery Healthcare. You will be responsible for answering incoming calls, greeting visitors, and providing high-quality service to residents. Other duties include monitoring the Bistro area, handling resident requests and queries, and completing administrative tasks as required. About us Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. They are committed to creating meaningful experiences for both their residents and employees, offering a supportive and inspiring environment where people feel valued and empowered. Date posted 11 December 2024 Pay scheme Other Salary £12 an hour Contract Bank Working pattern Flexible working Reference number 1206196875 Job locations Avery Healthcare Esher KT10 9HJ Job description Job responsibilities Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Concierge. If this sounds like the place for you, wed love to hear from you ABOUT THE ROLE Your focus as Concierge will be to create a positive and long lasting first impression of Avery, answering incoming calls and greeting visitors whilst providing high quality service to residents. Other responsibilities will include: Greeting and directing all visitors and making them feel welcome. Monitoring the Bistro area for refreshments, music, and cleanliness. Handling resident requests and queries efficiently and effectively. Completing administrative duties as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Possess effective written and verbal communication skills. Be able to handle multiple priorities. Have good organisational skills. Previous experience in a customer service position is preferable. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs. Job description Job responsibilities Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Concierge. If this sounds like the place for you, wed love to hear from you ABOUT THE ROLE Your focus as Concierge will be to create a positive and long lasting first impression of Avery, answering incoming calls and greeting visitors whilst providing high quality service to residents. Other responsibilities will include: Greeting and directing all visitors and making them feel welcome. Monitoring the Bistro area for refreshments, music, and cleanliness. Handling resident requests and queries efficiently and effectively. Completing administrative duties as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Possess effective written and verbal communication skills. Be able to handle multiple priorities. Have good organisational skills. Previous experience in a customer service position is preferable. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs. Person Specification Qualifications Essential To be successful in this role, you should possess effective written and verbal communication skills, the ability to handle multiple priorities, and good organizational skills. Previous experience in a customer service position is preferable. Person Specification Qualifications Essential To be successful in this role, you should possess effective written and verbal communication skills, the ability to handle multiple priorities, and good organizational skills. Previous experience in a customer service position is preferable. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Avery Healthcare Group Ltd. Address Avery Healthcare Esher KT10 9HJ Employer's website https://www.averyhealthcare.co.uk/ (Opens in a new tab)