Multi Skilled Security Service Reactive Engineer
An opportunity has become available to join one of the nation's leading commercial fire and security organisations based in London. This organisation is looking for someone that shows an aptitude for learning new skills, shows a keen interest in the industry, and is looking to excel in this role.
Duties & Responsibilities
1. Carry out preventative maintenance of electronic security systems.
2. Carry out reactive fault investigation and repairs of electronic security systems.
3. Provide reliable, quality support to our customers at all times.
4. Maintain a professional telephone and face-to-face manner.
5. Assist clients and regional team with technical issues either on the phone or face-to-face.
6. Have a flexible approach to working hours when required.
7. Provide assistance and training to other team members as required.
8. Operate in line with company vision, mission, and values.
Skills & Experience
1. Must have a high level of experience in the industry.
2. Excellent technical knowledge of security systems.
3. Have a systematic/logical approach to tasks & problems.
4. Ensure all tasks are carried out quickly & efficiently.
5. Be presentable in person and in vehicle and tools.
6. Excellent communication and organisational skills.
7. Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock.
8. Understand the need for precise completion of paperwork records of jobs and full use of PDA device.
9. Have a polite but assertive telephone manner.
10. Good knowledge of London and the home counties postcodes.
11. Good customer service skills with the ability to motivate staff & colleagues and lead by example.
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