Community Care Officer
Service Care Solutions is currently recruiting for a Community Care Officer in Haringey.
The Community Care Officer will deal with telephone, written, and emailed inquiries, responding appropriately to customer inquiries, complaints, requests for information, and service requests.
Pay rate: £15.83 PAYE / £19.54 Umbrella per hour
Main Responsibilities
1. Process referrals and apply agreed eligibility criteria, involving collecting additional information from the referrer, service user, or carer where appropriate. Accurately record detailed referrals, specifying client’s needs.
2. Work within agreed procedures, particularly those related to alleged safeguarding of adults.
3. Provide information and advice to members of the public from diverse backgrounds, requiring care across a range of client groups including Older People, Physical Disability, and Occupational Therapy.
4. Liaise with other departmental and non-departmental services and partner agencies as required.
Requirements:
1. Experience in a similar role
2. Experience working in Adult Social Care
3. Enhanced DBS
If you are interested in the Community Care Officer position or know of anyone who may be, please contact Emma at Service Care Solutions by email at emma.petricco@servicecare.org.uk.
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