Tesco Shift Leader - Days - Brockenhurst Express
Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
About the Role
Availability Window:
1. Sun: 05:30 - 23:00
2. Mon: 05:30 - 23:00
3. Tue: 05:30 - 23:00
4. Wed: 05:30 - 23:00
5. Thu: 05:30 - 23:00
6. Fri: 05:30 - 23:00
7. Sat: 05:30 - 23:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. As a Shift Leader at Tesco, you'll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things better for customers, colleagues, and communities every day.
Your Responsibilities
As a Shift Leader you'll:
1. Work in a fast-paced retail environment, with bags of variety.
2. Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
3. Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
4. Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
5. Guide and support your colleagues in-store, making sure it stays a safe place to work and shop.
6. Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
7. Lead from the front and set a great example for your colleagues in everything you do.
What You Will Need
1. To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met.
2. To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere.
3. To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date.
4. To be comfortable taking the lead, and overseeing the store in the absence of your Manager.
5. To be a good decision maker, flexible in the way you think, and comfortable handling change.
6. To be motivating, so you can inspire your team to deliver beyond expectations.
7. To be curious, always on the lookout for ideas and opportunities to serve our customers better.
What's in it for You?
There are a lot of reasons why Tesco is a great place to work:
1. Variety in the role with flexible hours and shift patterns.
2. Ongoing learning opportunities and access to award-winning training.
3. An inclusive place where everyone’s welcome.
4. Your voice matters; we welcome and listen to your ideas.
5. Support for your wellbeing.
6. A great team atmosphere.
Our Benefits Include:
1. Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
2. Request flexible working from day one.
3. Discounts and benefits through our Colleague Clubcard.
4. Access to free wellbeing services.
5. Life cover of five times your pay and an award-winning pension.
6. Uniform provided.
About Us
Our vision at Tesco is to become every customer's favourite way to shop. We are committed to diversity, equity, and inclusion, ensuring everyone feels represented and can be themselves at work.
We’re proud to have been accredited Disability Confident Leader and committed to providing a fully inclusive and accessible recruitment process.
Please Note
Tesco will only recruit individuals who have passed the school leaver’s age.
We can only accept candidates over the age of 18 if the role requires working during specific hours or involves certain areas.
For more information about us, please visit www.tescoplc.com.
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