Solution Architect – Order Management (OSS) for Wholesale Fibre Broadband
Location: [Insert Location or Remote Options]
Employment Type: [Full-time/Contract]
About Us: We are a dynamic and forward-thinking organization in the Wholesale Fibre Broadband industry, committed to delivering cutting-edge solutions that power the connectivity of tomorrow. Our team thrives on innovation, collaboration, and a passion for excellence in the OSS (Operations Support Systems) domain. We are currently seeking a skilled Solution Architect with deep expertise in Order Management systems to join our team and help us shape the future of fibre broadband.
Role Overview: As a Solution Architect specializing in Order Management, you will play a pivotal role in designing, implementing, and optimizing OSS solutions that streamline and enhance the order lifecycle within the wholesale fibre broadband sector. You will collaborate with cross-functional teams, including business stakeholders, product managers, and technical teams, to ensure our solutions meet business needs, are scalable, and align with industry best practices.
Key Responsibilities:
* Design and architect Order Management solutions within the OSS framework to meet the needs of the wholesale fibre broadband industry.
* Analyze and translate business requirements into technical specifications and high-level designs.
* Collaborate with stakeholders to define the end-to-end order lifecycle, including order capture, validation, provisioning, and fulfillment.
* Ensure solutions are scalable, modular, and aligned with industry standards and emerging technologies.
* Provide technical leadership and guidance to development teams during the implementation of solutions.
* Conduct system assessments, identify gaps, and recommend enhancements or new solutions.
* Ensure integration between Order Management systems and other OSS components such as inventory, service activation, and billing.
* Stay up-to-date with advancements in OSS technologies, fibre broadband trends, and order management practices.
Qualifications:
* Proven experience as a Solution Architect, with a strong focus on Order Management in the OSS domain.
* In-depth knowledge of the wholesale fibre broadband industry and its operational requirements.
* Hands-on experience with OSS platforms and tools, particularly those related to order management, provisioning, and service orchestration.
* Strong understanding of integration methodologies (e.g., APIs, ESB, microservices) and system interoperability.
* Familiarity with industry standards and frameworks such as TM Forum (e.g., SID, eTOM, Open APIs).
* Excellent communication skills with the ability to interact effectively with technical and non-technical stakeholders.
* Strong analytical and problem-solving skills with a focus on delivering robust and innovative solutions.
* Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degrees or certifications are a plus.
Preferred Skills:
* Experience with specific Order Management platforms (e.g., Sigma, Oracle OSM, etc.)
* Knowledge of fibre broadband provisioning and service activation processes.
* Exposure to cloud-based OSS solutions and DevOps practices.
* Experience with agile methodologies and tools such as Jira or Confluence.
What We Offer:
* Competitive salary and benefits package.
* Opportunity to work on impactful projects shaping the future of fibre broadband.
* A collaborative and inclusive work environment.
* Access to professional development and training programs.
* Flexible working arrangements to support work-life balance.