We are looking for an enthusiastic, creative, and forward-thinking person to lead on involvement, engagement, and co-production across both forensic inpatient and community services.
This post within the Forensic services at Humber Teaching NHS Foundation Trust is an exciting new post to the service which can provide a unique developmental opportunity for the right candidate. It is anticipated that there may be some developmental needs, and the successful candidate will be supported to meet the requirements of the role. Applications from candidates who meet the essential criteria through transferable skills, experience, or non-traditional means will be considered.
Do you want a rewarding role where you can really make a difference?
The post holder must have excellent communication and interpersonal skills and the knowledge and experience to embed high-quality participation, engagement, and co-production working alongside service users, family, friends, and staff in a wide variety of involvement activities. The post holder will work in an inclusive way that respects a trauma-focused approach to care and work practice.
Main duties of the job
1. To promote a positive collaborative culture.
2. To lead on the coordination and operational delivery of Involvement, co-production, and lived experience across the forensic division for both inpatient and community services.
3. To actively listen and involve the service users and family/friends voice in Trust services and activities.
4. Report on progress around involvement and engagement to the divisional operational manager, clinical lead, and governor/board members regarding forensic services engagement in Trust activities.
5. To support service leads to ensure that their workstreams and programmes are actively engaging, participating, and co-producing with service users to ensure the successful delivery of high-quality services.
6. To recruit and coordinate service users, family, friends, and staff with lived experience to take part in engagement activities and planning.
7. To support the patient council members to organise monthly meetings.
8. To lead on strategic and operational requirements to recruit, embed, and maintain service user involvement.
9. Working alongside people with lived experience and the internal communications team, to produce a range of materials (regular briefings, newsletter content, board updates, social media content, etc.) in easy-to-read format to ensure that service users, family/friends, and staff are kept informed of the review progress.
About us
We are an award-winning and CQC rated good health and social care Trust delivering integrated services across Hull, East, and North Yorkshire. Find out more on our website.
We are a forward-thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promote equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work-life balance is about having influence and flexibility over when, where, and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Job responsibilities
For further information with regard to this vacancy please see the attached Job Description and Person Specification.
Person Specification
Experience
* Evidence of ability to engage stakeholders and co-produce activities/reports ensuring the service user and carers voice is heard and at the centre of practice.
* Significant experience in a patient experience, engagement, or volunteer role.
Qualification and Knowledge
* Comprehensive understanding of the NHS landscape and key challenges.
* Specialist knowledge of project management principles, techniques, and tools.
* Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
* Experience of creating and giving presentations to a varied group of internal and external stakeholders.
* Demonstrated experience of coordinating projects in complex and challenging environments.
* Experience of setting up and implementing systems, processes, and procedures.
* Postgraduate qualification to master's degree level or equivalent knowledge and experience in a relevant field.
Skills and Competencies
* Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£46,148 to £52,809 a year Dependant on experience.
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