Senior Product Manager
Salary: £75,000 to £80,000
Role overview:
The Product Function is transforming and expanding, and as a result we’re looking for multiple experienced Product Managers to own parts of our portfolio - front end customer value focused PM roles (as opposed to Technical Back End, API or Data Product roles). This offers an exciting opportunity to innovative the future direction of our products, with a real ability in role to drive change that will make a difference for teachers, students and parents.
Key Responsibilities:
Discover:
* Value Proposition Ownership – Own the vision, strategy and roadmap for either one large product or a collection of smaller related products (your product portfolio will have annual revenue value in the £millions).
* Implement & Manage Intake Processes – Run processes which enable customers and functions to suggest product ideas and raise work/change requests, working with the engineering function to get size estimates to inform decisions.
* Research & Insights Scoping – Work with User Researchers to design pieces of research and insight and experiment work necessary to shape future product direction. Conduct competitor analysis and benchmarking plus technology horizon scanning; attend industry conferences and engage in customer visits where useful.
Deliver:
* Define High Level Initiatives & Epics (in Jira) – Complete the early high level product design work to the point of having key functionality areas identified. Ensure the identification, planning and specification of required related work (data tagging, BI reporting setup etc). Design KPIs & metrics to measure initiative success.
* Support the Delivery Function: Product Owners will be responsible for doing the detailed design work preparing User Stories and working with UX Designers on screen/journey flow designs.
* Support Business Change – work with the Business Change function to ensure high level plans for new offerings and major large releases are created and the necessary stakeholders engaged.
* Lead Product Improvement & Transformation Activity – including training and mentoring of more junior staff (e.g. Product Owners).
Drive:
* Go To Market – Lead the planning and execution of work scope necessary to take products from being ‘ready for technical go-live’ through to launching new capabilities and/or products live to customers. Collaborate with all necessary functions such as Sales, Marketing, Operations Support, Business Support & Finance to plan and execute all the “non-dev” activity (e.g. creation of training material, marketing campaigns, support models etc.) that is needed.
* Success Measurement – Lead the specification of metrics/KPIs necessary to enable data evidenced measurement of the success, value and health of your releases/products.
* P&L Ownership – We’re transitioning to a Product owned P&L (Profit & Loss) model. Over time you will be expected to own the financial performance of your products, working closely with Sales & Marketing. You will lead how customer value is communicated externally and internally.
* Insights Gathering & Exploration – Learn how your products are working well and where things could be better through avenues such as Ops & Service Reviews, Product Analytics, User Surveys & Forums etc. Use this to shape your future visions, strategies & roadmaps.