Full time, permanent position, up to 37.5 hours per week, Band 2
This role attracts paid enhancements for out of hours, bank holiday, weekend and night working.
We have an exciting opportunity for an enthusiastic support worker to join our established inpatient team. You will support both nursing and therapy teams to facilitate rehabilitation in an inpatient environment. Your role will be patient facing and very much hands on, supporting patients with activities of daily living.
Our aim is to promote recovery and well-being, whilst empowering patients to self-manage and maximise their independence using meaningful activity. We take a very holistic approach to rehabilitation working on the ethos that all patient interactions have the potential to be a rehabilitation opportunity.
The unit also supports inpatient Specialist Palliative Care patients.
Ifyou are aged between 16-30 and not currently in education, employment ortraining, our colleagues at the Norfolk and Waveney Integrated Care Board(supported by the Princes Trust), can provide application and interviewcoaching. To request this support please contact NWICB.Careers@nhs.net.
If you are not eligible to receive the abovesupport from the ICB, pop to your local Jobcentre to see what support isavailable or check out the DWP website for support at 6:Applications and interviews - JobHelp.
Previous applicants need not apply.
Main duties of the job
You will be part of a team of support workers trained in a range of skills. Your role will be very physical, providing hands on care including assisting with all ADLS as needed. You will work alongside both nursing and therapy teams, delivering care so that they can support and respond to the patients needs. This includes all aspects of personal care, with an ethos of rehabilitation to support patients to gain as much independence as possible. You will also support end of life patients and their families over the last few weeks/days of life.
About us
ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.
We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.
At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
The Unit presently comprises of 20 intermediate care beds delivering rehabilitation and 6 Specialist Palliative Care (SPC) beds in a purpose designed setting. For our intermediate care patients our aims are to reduce acute hospital admission and facilitate early discharge by utilising the skills of the multidisciplinary team of nurses and therapists. For the SPC patients we aim to provide holistic symptom management.
Job responsibilities
Contribute to, support and promote ECCHs, strategic direction, values and culture in relation toproactive and reactive services.
Communicate effectively with patients, relatives andcarers, respecting patient confidentiality with privacyand respect for diverse cultural backgrounds and requirements.
Support and deliver aspects of activities of daily living.To include management of dietary and fluid intake,toe nail care, management of continence, assisting with toileting programmes,including use ofsheaths, catheters and continence pads.
Undertake and record urinalysis, observations such aspulse, respiration rate, blood pressure, reportingany changes to a Health Care Professional.
Participate in one to one meetings/clinical supervisionwithin team as required.
Participate in the learning environment.
Contribute to the clinical governance agenda throughparticipation in clinical audit when required.
Contribute to an environment conducive to effectiveworking, respecting and supporting the deliveryof high-quality clinical services.
Contribute to change and innovation within the team.
Work as part of the multidisciplinary to deliver delegatedproactive including reablement and carrying out therapy exercises.
Support therapy staff with access/discharge home visits.
Support therapy staff to deliver various activities to aidfunctional ability e.g. group exercises, games and puzzles to improve manualdexterity and memory.
Work in partnership with senior members of the team andensure the care provided is of high quality.
Work with patients towards self-care and independence.
Work to support families and carers. Be aware of theeffects of illness on the family.
Enableindividuals and their families to express their feelings and preferences andtake appropriate action.
Work as part of the multidisciplinary team to deliversupportive care to patients approaching end of life.
To promote effective communication between patients,families and carers to include participation in alldecision making related to their care.
Follow an agreed care plan offering a range of clinicalactivities to ensure best practice is delivered.
Undertake personal care activities of daily living withpatients.
Undertake skin assessments, continence and nutrition andreport back to senior colleagues.
Take,Record and Report (if outside of normal parameters) Blood Pressure, Respiration,Oxygen Saturation and Pulse rate as may be necessary using NEWS2. (NationalEarly Warning System 2 Observation chart).
Undertakeurinalysis, including collecting urine sample as directed; reporting anyconcerns regarding urination.
Participate in Health Education/training for patients,families and carers.
Engage in personal development; maintain competence,knowledge and skills commensurate with role.
Be wholly accountable for practice taking every reasonableopportunity to sustain and improve knowledgeand competence.
Provide information as may be required to complete outcomemeasures on admission and discharge.
Maintainlegible, accurate and contemporaneous patient records in accordance with ECCHPolicy.
Report any changes in patients condition to a registeredHealth Care Professional.
Take responsibility for the safe use of clinical equipment.
Contributeto the effective use of resources.
All roleswithin East Coast Community Healthcare CIC (ECCH) require staff to demonstrate ourValues and Signature Behaviours in the care and service they provide topatients, service users, stakeholders and colleagues. All members of staffshould consider these as an essential part of their job role.
Our Values outline the core behaviours that wecan all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.
Underpinning our Values are our SignatureBehaviours which highlight by taking the right actions we continue to build astrong culture. Our four SignatureBehaviours are: Compassion- We Listen, We Learn,We Lead| Action - MyAccountability, My Responsibility | Respect - RespectOur Resources: People, Time and Money | Everyone - Work Together, Achieve Together.
Person Specification
Qualifications
* Evidence of personal development
* Good levels of numeracy and literacy
* Level 2/3 NVQ - Health related or equivalent experience in Health or Social Care
* Care Certificate (Completion is mandatory once in post)
Experience
* Previous relevant experience of working in health or social care environment
* Awareness of the needs of older people
* Previous experience of NHS/Social Care/Voluntary organisation
* Understanding of Intermediate Care Services
Personal Attributes
* Team player
* Approachable
* Reliable
* Flexible, and prepared to work all shift patterns (days/nights/weekends and bank holidays)
* Ability to travel across ECCH area Ability to embrace our Culture, Values and Signature Behaviours:
* (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
* Willingness and ability to work across different sites and travel to alternative sites and across the community as required.
* Ability to show patience and dependability
Skills and Knowledge
* Able to accept direction and to work as part of a team but also ability to work independently without direct supervision
* Good interpersonal skills
* Good written and verbal communication skills
* Good ability to listen
* Common sense and practical problem-solving approach
* Use of email and basic information technology skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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