As a Receptionist, you will be the first point of contact for our guests, shaping their experience from arrival to departure. You will work closely with other departments to enhance the guest experience, answering calls, allocating rooms, and preparing bills.
Our bespoke Eden Extras benefits platform offers:
* Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
* Fairly distributed Service Charge/Gratuities paid monthly;
* Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
* Access to our wellbeing centre with Hello Fresh Recipes, fitness videos and money management tools;
* Cycle to Work Scheme and Electric Vehicle Lease Scheme;
* Health plans for dental, optical, alternative health care + 24 hour GP access;
* Discounted stays, spa treatments, golf and leisure access across EHC properties;
* Support via our Wellbeing Strategy based on Money, Mind, Body & Heart;
* Access to Eden Engage our employee portal with regular team news;
* Grow with us via apprenticeships and bespoke leadership programmes;
* Enhanced family friendly policies;
* Return to work financial support for those returning from maternity leave;
* Free parking, meals on duty, uniform;
We are a values-led company, committed to providing a great place to work. Our culture focuses on collaboration, involving our teams in shaping our approach through regular surveys and forums. We are proud to be members of the Hoteliers Charter and are committed to providing equitable workplaces.
We are passionate about providing a welcoming and inclusive environment for all guests and colleagues. Our team is diverse and we encourage applications from all backgrounds, perspectives, and skills.