Job Details
Job Title
Sales Advisor-Phoenix
Reference Number
SA-130-12-24
Location
12-14 Antrim Road, Ballymena, BT42 2BJ
Contract Type
Part-Time Permanent
Closing Date
31/07/2024
8 and 12 hour contracts available
Purpose
1. To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
2. To assist the Store Manager in all aspects of the business including sales, security and stock control
Responsibilities
3. To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
4. Identifying selling opportunities and acting on these
5. To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
6. To ensure that stock is controlled and merchandised to Company standards at all times
7. To assist with promotional set up
8. To ensure that the premises are safe and secure at all times
9. To comply with the Company regulations with regard to cash handling and administration
10. To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
11. Any other duties relevant and related to the post
Qualifications
Essential
12. Maths and English GCSE Grade C or above or equivalent
Desirable
13. WSET Foundation Certificate
Skills & Experience - Essential
14. Three months previous experience in a retail environment
15. Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
16. Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
17. Ability to actively sell to customers
18. Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
19. Good standard of dress and appearance - clean and well groomed
20. A good team player with the ability to work in a team environment
Skills & Experience - Desirable
21. Interest and/or knowledge of wine
22. Previous experience of cash handling
23. Previous experience of stock handling and control