* Strong Collaborative Culture!
* Opportunity within a Global Organisation!
About Our Client
Our client is a renowned organisation in the industrial and manufacturing industry. They are a large organisation known for their dedication to quality and exceptional customer service.
Job Description
* Provide exceptional customer service at all times
* Handle customer enquiries professionally and efficiently
* Manage customer orders from placement to delivery
* Develop and maintain strong relationships with customers
* Work closely with other departments to ensure customer satisfaction
* Identify and address customer needs proactively
* Participate in product training to enhance product knowledge
* Ensure compliance with the company's policies and procedures
The Successful Applicant
A successful 'Customer Service Advisor' should have:
* A strong customer service orientation
* Excellent communication skills
* Experience in order management
* Experience in an industrial/manufacturing environment
* Strong problem-solving skills
* High level of attention to detail
* Proficiency in using customer service software
* A positive and proactive attitude
What's on Offer
* A competitive salary range of 25,000 to 26,000 per annum
* An inclusive and supportive company culture
* Opportunities for professional development
* Generous holiday leave package
* Opportunity to work in a key role in a large industrial/manufacturing organization in Warrington
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