Role: Repairs Manager
Location: South London
Salary: £50,000 - £53,000 (Basic Salary)
Do you have proven expertise in the Repairs and Maintenance sector and a passion for delivering excellent service? We are seeking a Repairs Manager to join a Leading Tier 1 Principal Contractor and oversee a vital social housing reactive maintenance contract.
Why Join Us?
This is a chance to work with an industry-leading contractor known for delivering exceptional quality and fostering strong community relationships. In this role, you’ll lead a skilled team, manage essential maintenance operations, and directly contribute to improving residents’ homes. If you excel in fast-paced environments, prioritize customer satisfaction, and bring strong operational leadership, this role offers a fulfilling opportunity to make a difference.
What You’ll Do
* Supervise and guide a team, including Supervisors, Planners, Administrators, and Operatives, to deliver outstanding service.
* Drive improvements in customer satisfaction and ensure contract objectives are met.
* Oversee the scheduling of complex, multi-trade repairs to ensure timely and accurate delivery.
* Enforce compliance with key policies on attendance, driving, mobile device use, and workplace safety.
* Collaborate with the Commercial team to resolve invoicing issues and optimize contract performance.
* Champion Health and Safety compliance across all operations, adh...