Job summary
Applicants must be 18 years old or over.
We are currently looking to appoint a Clinical Administration Officer (CAO) to cover maternity leave, working in the Den within the Family Care Division.
The successful candidate must be customer focused, with exceptional communication and interpersonal skills.
Excellent organisational skills and an ability to work under pressure are essential, together with great attention to detail for ensuring data is recorded accurately onto the patient administration systems.
To be successful in this role, you will possess IT skills, GCSE Maths and English grade A-C (or equivalent), and have relevant office/secretarial experience. You must also be adaptable to meet the service needs.
Knowledge of medical terminology, customer care, and previous NHS experience are also desirable.
Main duties of the job
The main duties of this role are to provide a range of administrative support services to a group of Consultant, Medical Staff and/or other senior members of the Divisional teams.
Duties will include audio typing, actioning instructions from Clinical Staff and/or other designated senior staff, receiving and actioning patient queries, and managing diaries where appropriate.
About us
Chesterfield Royal Hospital NHS Foundation Trust is a well-performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak, and North East Derbyshire districts, with a workforce of around 5,000 staff.
We are committed to working with our partners in Health and Social Care to deliver long-term financial sustainability and resilience in our performance to ensure we provide high-quality services and excellent patient care.
Job responsibilities
Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Person Specification
Qualifications and Training
Essential
* Educated to GCSE grade C or above (or equivalent)
* RSA III
Experience
Essential
* Experience of working in a secretarial role
* Experience of working as part of a team
* Ability to communicate at all levels
* Ability to prioritise workload
* Ability to work under pressure
Desirable
* Previous NHS experience and knowledge of patient administration systems
* Experience of Theatre lists
* Experience of 18-week wait
Skills and Knowledge
Essential
* Numerate
* Literate
* Understanding of the importance of confidentiality
* Computer literacy
* Good communication skills
Personal Attributes
Essential
* Adaptable
* Smart appearance
* Pleasant and courteous manner
Demonstrates Trust Values
Essential
* Proud to CARE (Compassion, Achievement, Relationships, Environment)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. #J-18808-Ljbffr