Job Description Service Manager Overview We are seeking a highly motivated professional to join an established business in York. This is an exciting opportunity to be part of a dynamic and innovative company where you can contribute to meaningful projects and grow your career. Benefits Competitive salary of up to £35,000 Additional Telephone Support Payment once trained Company Profit Share Generous 8.5% employer pension contribution Private Health Scheme (after 2 years’ service) 20 days holiday, rising to 25 after 5 years All public holidays off 10 day shutdown at Christmas (in addition to holiday allowance) Responsibilities Act as the primary point of contact for customers in your region Provide technical advice and support on all products Book service and repair appointments, manage engineer scheduling via a service calendar and app software Manage customer projects from start to finish – including writing project specs and co-ordinating installations Collaborate closely with internal teams and field engineers Qualifications Strong technical understanding (preferably in industrial) Confident communicator with excellent customer service skills Organised, able to manage projects and calendar schedules effectively We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database. Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request. Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments. At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data. http://www.charterhouserecruitment.co.uk/privacy-notice/ INDCH