Michael Page have just partnered with a reputable Accountancy Practice in Leeds the business are looking for an experienced Customer Service Advisor to join the department. This would be a very exciting opportunity for someone who is interested in the sector and looking for that next step in their career and would like to join a business which offer excellent training and development. Client Details Michael Page have just partnered with a reputable Accountancy Practice in Leeds the business are looking for an experienced Customer Service Advisor to join the department. This would be a very exciting opportunity for someone who is interested in the sector and looking for that next step in their career and would like to join a business which offer excellent training and development. Description As a Customer Service Advisor you will be supporting a team of Accountants with calls from clients handling a variety of queries providing support and guidance ensuring service level agreements are exceeded. You will be also responsible for any complaints that come into the business investigation the matter and resolving promptly and efficiently. Profile Previous customer service experience this could be from a range of backgrounds Excellent communication skills and a confident telephone manner Able to work as part of a team and on own initiative An excellent problem solver Passionate about helping and supporting customers and improving the client experience Able to work in a busy environment IT Literate and confident using multiple systems Job Offer Salary of £25000-£26000 dependant on experience reputable accountancy business in Leeds full training provided excellent progression and development sponsorship of further education flexible working hours hybrid working lovely team and culture excellent office facilities free parking good public transport links immediate interview