Job summary University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for a detailed job description of the role. This vacancy is open only to applicants from Hampshire & Isle of Wight NHS Integrated Care System, which is limited to: Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Hampshire and Isle of Wight Healthcare NHS FT, South Central Ambulance Service, or Hampshire Hospitals FT. Main duties of the job An exciting opportunity has arisen within the Commercial Team to be part of our front of house reception her at UHS. This is a very challenging and vital role to the trust as you can be the first person that a visitor/patient/other staff member will meet when they arrive at the hospital, providing a welcoming, friendly approach at all times. About us As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted. Date posted 06 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pa or pa pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 188-THQ1121224 Job locations Southampton General Hospital Tremona Road Southampton SO16 6YD Job description Job responsibilities Interested candidates should preferably have administrative experience in the NHS, social services, or healthcare background. Good communication skills, the ability to organise your own workload, use your own initiative, maintain confidentiality and flexible working are the key requirements. The ability to work as part of a team as well as with patients and the public is also highly essential. Job description Job responsibilities Interested candidates should preferably have administrative experience in the NHS, social services, or healthcare background. Good communication skills, the ability to organise your own workload, use your own initiative, maintain confidentiality and flexible working are the key requirements. The ability to work as part of a team as well as with patients and the public is also highly essential. Person Specification Qualifications Essential Good standard of education with literacy and numeracy skills to GCSE pass level 4-9 or equivalent standard NVQ 2 diploma or equivalent experience Desirable Courses/further study attended to demonstrate evidence of personal development Knowledge and experience Essential Experience of working in a customer led environment Competent in the use of Microsoft Office packages Evidence of computer literacy Desirable Proficient in the use of hospital computerised patient systems Call handling experience Experience of working shifts. Values and behaviours Essential Patients First Always Improving Working Together Person Specification Qualifications Essential Good standard of education with literacy and numeracy skills to GCSE pass level 4-9 or equivalent standard NVQ 2 diploma or equivalent experience Desirable Courses/further study attended to demonstrate evidence of personal development Knowledge and experience Essential Experience of working in a customer led environment Competent in the use of Microsoft Office packages Evidence of computer literacy Desirable Proficient in the use of hospital computerised patient systems Call handling experience Experience of working shifts. Values and behaviours Essential Patients First Always Improving Working Together Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospital Southampton NHS Trust Address Southampton General Hospital Tremona Road Southampton SO16 6YD Employer's website https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)