Allocations and Sales Advisor
Location: Uxbridge
Pay Rate: £15.48
Contract Duration: Temporary 3 Months, high potential of being extended
The role is a key role to ensure the delivery of operational routines and administrative provision with guidance and support to enable an effective and efficient Allocations and Sales delivery to students, staff and customers.
You will work as a part of multi skilled team to support and deliver excellent student allocations service, support the University with proactive debt management by signposting and agree financial arrangements to support students in hardship.
Main Statements of Responsibilities:
To provide great student service in administrative for the Allocations and Sales duties.
Carry out virtual appointments and reviewing financial arrangements. Escalating to the Allocations and Sales Team Leader /Accommodations Manager (Allocations & Sales) for approval.
Supporting the proactive management of debt(rental income) by contacting students using various communications methods to reduce the Student Living debt.
Manage the Allocation & Sales virtual appointments and reviewing financial arrangements. Escalating to the Accommodation Manager (Allocations & Sales) for approval.
Support and signpost students to appropriate services and stakeholders when in financial hardship.
Support the Student Living Customer Service team by providing second line support to resolve complex queries related to room allocatio...