Extra Care Services Manager
37 Hours Per Week
Circa £31,900 per annum
Hailsham, East Sussex
We are recruiting for an Extra Care Services Manager to join our Extra Care team on a full-time, permanent basis. You will be responsible for managing one of our extra schemes in the Hailsham area and will facilitate and enable older people in retirement housing to live as independently as possible. On a day-to-day basis, providing continuity for residents and colleagues in delivering excellent scheme-based services including:
Enhanced Housing Management service (EHM) advising on income maximisation, promoting independence and tenancy sustainment
Tenancy management low level rent arrears, antisocial behaviour and letting empty properties
Facilities management management of communal areas, health & safety, and compliance
Partnership working developing relationships with the on-site care and catering teams as well as external agencies such as the local authority and adult social care
At Saxon Weald we believe in the potential of every individual to bring unique perspectives and skills to our team. While we have outlined certain criteria for this position in the attached role profile, we encourage candidates who may not meet all the specified requirements to apply. We value diversity and are committed to providing equal opportunities for growth and development. If you align with our values and are excited about what you can bring to the role, we welcome your application.
To be successful in this role you will need to:
* Have experience working with older or vulnerable people
* Be able to build strong relationships with colleagues and customers
* Be organised and able to prioritise when dealing with conflicting demands
* Have good IT skills, including use of MS office
* Demonstrate behaviours in line with our organisational values
* Be a good communicator with strong interpersonal skills
* Hold a full UK driving license and your own vehicle
Reasons why you should apply:
* 27 days annual leave plus bank holidays
* Excellent employer pension contributions (3x employee contribution up to 12%)
* Life assurance 4x annual salary
* Cashback scheme for day to day medical expenses (dentist, optician, chiropractor etc.)
* Loyalty scheme for long serving colleagues with benefits including increased annual leave
* Cycle to work scheme and gym discounts
* Leading Employee Assistance Programme
* Comprehensive induction programme.
About Saxon Weald
Saxon Weald is a forward-thinking, fun, vibrant place to work, and we employ great people who are committed to our values. We are passionate about customer service and delivering an excellent customer experience.
We are committed to being fair and inclusive and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented within Saxon Weald - these include women, people from Black, Asian and minority ethnic backgrounds and LGBTQI+ people. As a disability-confident employer, we are fully supportive of any reasonable adjustments that can be made to our recruitment process to give you a fair chance at sharing your skills and experience with us. To discuss further, please contact applications@saxonweald.com
We reserve the right to call candidates to interview or withdraw this vacancy at any time if there is a good level of response. Therefore, we recommend you submit your application as soon as possible.
Closing Date: Thursday 21st November 2024
Interview Date: Thursday 28th November 2024