Job Description
We are seeking an experienced Resident Liaison Officer to join our team at Workmans Recruitment Limited.
The ideal candidate will have a strong background in customer service and be able to build rapport with clients, providing excellent support and guidance throughout the building maintenance process.
This is a fantastic opportunity for someone looking to work in the public sector, providing essential services to local authority housing associations. If you have a passion for community outreach and a desire to make a difference, we want to hear from you!
About the Role:
* To provide exceptional customer service to residents and stakeholders, responding to queries and concerns in a timely and professional manner.
* To develop and maintain positive relationships with clients, understanding their needs and expectations.
* To work closely with colleagues to ensure seamless delivery of building maintenance services, ensuring high-quality outcomes.
About Us:
Workmans Recruitment Limited is a well-established refurbishment contractor, with a reputation for delivering high-quality services to the public sector. We pride ourselves on our commitment to excellence, innovation, and teamwork.
Salary and Benefits:
£35,000 - £40,000 per annum, depending on experience. Our comprehensive benefits package includes a generous pension scheme, flexible working hours, and opportunities for career development.
Requirements:
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Proven track record of providing exceptional customer service.
Working Arrangements:
This role is based in and around Brighton & Hove, Horsham, Crawley, Billingshurst, Littlehampton, Aldershot, Farnborough, and areas with KT postcodes (Chertsey, Molesey etc.). You will be required to travel regularly to meet with clients and stakeholders, so a full driving license and access to a vehicle are essential.