The Role
Based in Edinburgh, with hybrid working an option, the role involves offering expert care, guidance, and support for families, carers, and professionals in Scotland. Delivering high-quality information and support in a timely manner to enable you to handle a large volume of inbound and outbound calls.
You will be required to maintain accurate records that inform the charity and support with service development and meeting our organisational strategy.
Today’s generation is facing unprecedented challenges. From mental health, money worries, and online harm, to struggles at school, our support line can offer emotional, practical, and financial support to any family in Scotland. We also offer advice to anyone who is concerned about a child’s wellbeing.
Taking a child-centred approach, you will work to ensure the safety of children and young people by protecting and promoting their rights.
What We Are Looking For
You will possess a diploma in social work, or a relevant professional qualification (e.g., Health, Education, Community Education) at SCQF level 9, post-qualifying award in child protection, childcare, practice teaching, group work, family work, or counselling.
You will have experience managing or supervising staff, volunteers, and students with experience in project planning and an ability to identify and manage risks.
What You Can Expect From Us
As well as a rewarding career and development opportunities, we offer 40 days of annual leave per year pro-rata, a contributory pension scheme, generous maternity/adoption and paternity leave, flexible working opportunities, and wellbeing support.
With a supportive and inclusive working environment, the salary for this role is £29,500 - £34,490 per annum.
About Us
Children First is Scotland’s National Children’s Charity. We stand up for every child because all children should have a safe childhood. We protect children from harm and support them to recover from trauma and abuse through our national and local services. We help children, their families, and the people that care for them by offering emotional, practical, and financial support. We give children hope and a safer, brighter future. Our core values guide how each one of us works in our individual day-to-day job.
1. With love, we put children first.
2. With purpose, we transform children’s lives together.
3. With strength, we do whatever it takes to protect Scotland’s children.
These values are reflected in everything we do. If you share our vision and values and would like to join our team, then we would love to hear from you. #J-18808-Ljbffr