Job summary We are seeking to recruit an experienced community support worker who has worked with people experiencing psychosis and other mental health conditions. This role will include supporting individuals to improve their mental health by working with them, their families, members of the multidisciplinary team and wider support agencies within the community. Main duties of the job Establish and maintain effect contact with service users, their relatives and carers in order to ensure good communication. Give information and assistance to service users and their carers so that they are aware of their rights, entitlements from the team and wider health and social care community. Work with service users and their carers to access identified services. Monitor mental health and be aware of fluctuations in mental health through observations and report changes to the team practitioners so that service users are directed to appropriate services and risk is managed. Encourage social/physical activities as appropriate to the serviceneeds. Maintain up to date client records in a timely and accurate manner. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services. Date posted 12 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per Annum Contract Permanent Working pattern Full-time Reference number 201-25-179 Job locations Kernow building Wilson Way Pool, Redruth TR153QE Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Job description Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents. Person Specification Experience Essential Experience working with clients with a range of vulnerabilities, mental health, substance misuse, learning disability Experience of working with clients who have social needs and sound working knowledge of the various agencies, such as housing and benefits Experience of managing the risk associated with above vulnerabilities Desirable Experience working within a community setting in either the statutory orvoluntary sector Experience of lone working with service users Qualifications/Training Essential NVQ Level 3 in Health & Social care or equivalent experience Desirable Training to Level 2 in Safeguarding Children & Young People: roles and competencies for Health Care Staff Person Specification Experience Essential Experience working with clients with a range of vulnerabilities, mental health, substance misuse, learning disability Experience of working with clients who have social needs and sound working knowledge of the various agencies, such as housing and benefits Experience of managing the risk associated with above vulnerabilities Desirable Experience working within a community setting in either the statutory orvoluntary sector Experience of lone working with service users Qualifications/Training Essential NVQ Level 3 in Health & Social care or equivalent experience Desirable Training to Level 2 in Safeguarding Children & Young People: roles and competencies for Health Care Staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cornwall Partnership NHS Foundation Trust Address Kernow building Wilson Way Pool, Redruth TR153QE Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)