* Suffolk County Council - The Hold, Ipswich, IP4 1LR - On Site
* £27,711 per annum (pro rata if part time)
* 37 hours per week including alternate Saturdays for which an enhanced rate is paid - Flexible working options available
* Permanent
Suffolk Archives, part of Suffolk County Council, is committed to preserving and sharing important historical records. The Senior Archive Assistant will lead and support the archive team, including the Archive Assistants, to maintain high standards in preservation, customer service, and organisation. This role requires strong organisational skills and the ability to supervise daily activities and operations. The ideal candidate will be customer-focused and able to multitask in a dynamic environment.
Your role and responsibilities
* Supervise and support the Archive Assistants in daily tasks, including responding to customer enquiries, retrieving materials, and assisting with sales in the archive shop.
* Oversee the safe handling, retrieval, and storage of archival materials, ensuring adherence to preservation standards.
* Train, motivate, and schedule team members, fostering a collaborative and efficient work environment.
* Monitor and update archive databases and records.
* Assist with customer interactions, providing expertise on archived materials and guiding the team to deliver excellent customer service.
* Collaborate with the team to promote archive services and shop merchandise.
* Support the implementation of archival policies and procedures to maintain organised, accessible, and secure collections.
You will need
* Experience in archives, libraries, museums, or a similar environment.
* Proven supervisory or leadership experience in a team setting.
* Strong organisational and time-management skills.
* Excellent customer service and communication skills.
* Proficiency with database systems and digital archiving tools.
* Attention to detail and a commitment to preserving historical materials.
The team
Suffolk Archives is a small, flexible, proactive team that is passionate about sharing Suffolk's local history and heritage with a wider audience. Senior Archive Assistants (SAA) work as part of our Operations Team, which is responsible for providing public access to the collections housed at The Hold in Ipswich.
Empowering Everyone
We're big believers in potential, possibility, and the power of different ideas. We're always searching for ways to encourage, respect, and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation.
For more information
Please contact Katie Angus (she/her) for a casual conversation. You can reach her by calling 01502 674707 or emailing katie.angus@suffolk.gov.uk.
How to apply
Step 1: Read the Job and Person Profile (JPP).
Step 2: Click 'Apply Now' to start your online application.
Step 3: Upload a supporting statement indicating how you meet each of the criteria in the Person Profile section of the JPP.
* You should use the Supporting Statement template.
* Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412.
Closing date: 11.30pm, 5 January 2025.
Interview date: 22 and 23 January 2025.
This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
If you want to know more about our benefits, values, and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
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