Location: Regional (UK) - ability to travel throughout the UK
Salary: Competitive
Company Summary:
A leading industrial machinery company is seeking a skilled and customer-focused Field Service Engineer to join its UK team. This role offers an exciting opportunity to work directly with customers, diagnosing, repairing, and maintaining cutting-edge machinery. As a technical expert, you will be at the forefront of problem-solving, delivering exceptional service, and ensuring the optimal performance of state-of-the-art equipment. This is an excellent role for an engineer passionate about hands-on technical challenges and customer collaboration and grow within a market leading company.
The Field Service Technician will be responsible for:
* Develop and implement solutions to resolve problems efficiently on-site.
* Identify and diagnose diverse technical issues encountered by customers.
* Carry out comprehensive maintenance and repair tasks for high-precision machinery.
* Ensure that equipment continues to meet operational requirements and technical specifications.
* Perform machine and component commissioning tasks, ensuring smooth integration and operation.
* Provide excellent customer service by communicating clearly and building strong client relationships.
* Offer support through technical advice and proactive solutions.
The Field Service Technician should have the following qualifications:
* Several years of experience in field service, including maintenance, repair, and commissioning of machinery (preferably lathes or milling machines).
* Skilled in CNC controls (e.g., Siemens, Heidenhain, Fanuc, Mitsubishi, or MAPPS).
* Strong customer service skills, with a friendly and collaborative approach.
* Willingness to travel within the UK, with a high degree of flexibility.
If you are interested in the Field Service Technician role based in the UK, then please don’t wait to apply.