Role: Assistant Nights Manager Hours: Full time permanent night shifts Salary: £28,758 Enjoy a full time, permanent contract working 10:30pm-7am, including weekends. If you are a night owl, have a passion for providing excellent guest service and leading teams, then we would love to meet you Your night with Team Carden: Support the Night Manager in overseeing the hotel operations during the night, ensuring high standards of service and safety are maintained. Lead and motivate the night team, ensuring that they are briefed, supported, and provided with clear direction. Handle guest queries, requests, and complaints professionally and efficiently, ensuring guest satisfaction. Ensure all security protocols are followed and assist with any emergency procedures. Complete night audits, ensuring all financial reports and systems are accurate and up to date. Coordinate with other departments to address any issues that arise during the night. Conduct regular checks to ensure the hotel is secure, clean, and well-presented at all times. The undertaking of night cleaning duties, e.g. Lounge Bar vacuuming, to maintain standards Assist with late check-ins, early check-outs, and any special guest requests What We Are Looking For: D1 on license desireable Previous experience in a supervisory or managerial role within a hotel or similar hospitality/front of house environment. Excellent leadership skills, with the ability to manage and motivate a team whilst making tough decisions High levels of professionalism, with a strong commitment to delivering outstanding guest service. Strong communication skills, both written and verbal. IT proficiency, including experience with hotel management systems. Flexibility to work night shifts, weekends, and public holidays as required. The Perks of Team Carden Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include: Generous bonus scheme / share of the service charge Discounted hotel accommodation for yourself, family and friends Discounted food and drink to enjoy in the hotel when not on shift Discounted use of our award winning 5 spa, alongside treatments and retail Free staff lunch provided Free on-site parking Access to perks platforms; high street discounts, and wellbeing assistance Free Golf and Leisure Club membership, including free use of the gym & swimming pool Progression opportunities for all Career development through funded qualifications Discounted use of the outdoor pursuits facilities Two paid charity days per year Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.