“The world is
yours with Meliá”
Joining
Meliá is to embark on a journey without borders because the possibilities of
growing and training here are endless. It is to know that the world is yours
and that you can work in many countries. And all with the feeling that you are
part of a big family.
About INNSiDE
Manchester
Contemporary
architecture, avant-garde British style and a dash of Spanish warmth and
friendliness combine to perfection in a city hotel in one of Manchester’s most
dynamic and lively districts. Surrounded by restaurants, museums, boutiques and
theatres that perfectly reflect the vibrancy and excitement of this amazing
city.
** Salary package: up to £26,125// More benefits below **
Groups &
Events Coordinator
Mission: Responsible for maximizing profits in all
hotel areas through the planning and coordination of groups and planning of
events in the hotel, assisting meeting planners or customers directly and
ensuring that quality and service standards exceed customer expectations at all
times.
Responsibilities
will include, but are not limited to:
·
Group
Coordination: Serve as the
main contact for groups after the contract is signed, ensuring seamless
communication between the group and the hotel.
·
Pricing
& Contracting for Events: Prepare pricing quotes for all group requests related to social events.
Handle the entire contract and planning process for short-lead inquiries (those
with arrival dates within 14 days of the inquiry). Aim to maximize revenue from
food, beverages, meeting rooms, and other hotel services. Draft and finalize
service contracts once services are confirmed.
·
Pre-Convention
Meetings: Organize and
lead pre-convention (pre-con) meetings to establish strong connections between
department heads and the group’s meeting planner.
·
Payment
Management: Track and
manage deposits and payments according to contract terms, keeping the pro-forma
invoice updated and sending it to the client as needed.
·
Site
Inspections & Group Support: When requested by the Hotel Manager, participate in site inspections
and support the group and sales departments. This is especially important for
inspections that require in-depth technical knowledge of hotel facilities.
·
Handover
from Sales: Receive the
group file from the Group Sales Executive, review the contract, program
details, and any blocked rooms. Collaborate with the Group Sales Coordinator to
contact the client, introduce yourself as their new point of contact for
planning and group stay logistics, and confirm all contracted services. A
detailed handover document from the Group Sales Executive will also be provided
to ensure a smooth transition.
What we are
looking for?
•
Experience within a sales role, preferable hotel background.
•
Experience in working to budgets and KPI's.
•
Sales conversion experience.
• Knowledge
on meeting and event set ups, proposals, enquiry quotes etc
• Knowledge
of PMS Opera Cloud (not essential).
•
Excellent personal presentation.
•
Fluent in English. Additional Spanish would be preferable.
The successful
candidate must already have eligibility to work in the UK.
Because belonging to the great Meliá family is being VIP
* Holidays: 28
days’ holiday including 8 public holidays
* Contributory pension scheme
* Refer a friend bonus: £500 (subject to successfully completed 6 months’
probation)
* Discounted dental and health cover with HSF
* Great discounts with Melia Hotels Worldwide: (Friends & families discounts)
* Personal Development: programs designed to support your career right from the
start, with unlimited access to online learning platform
* Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty
bonuses and referral incentives
* Career growth: fantastic opportunity to progress and access to a
network of over 350 hotels across the world (subject to local right to
work rules)
* High street discounts: with Perks at Work
* Meals on duty, Payday Parties and Laundry
At Meliá we are
all VIP
Great
professionals who make everyday life easier and exceptional. From the junior to
the most senior, all of them have unique and important qualities that make
working at Meliá an opportunity for constant growth and a passport to create
your future wherever you want.
Our warmth, proximity and passion for
what we do make working at Meliá an unforgettable experience, full of emotional
moments and always with the feeling that you belong to a big family where we
have people like you, VIP People.
At Meliá Hotels International, we
are committed to equal opportunities between women and men in the workplace, with the commitment of
management and the principles contained in Human Resources policies. We also
prioritize disseminating throughout the entire staff a corporate culture
committed to effective equality, and raising awareness about the need to act
jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of discrimination,
especially related to reasons of disability, race, religion, gender, or age. We
believe that diversity and inclusion among our employees are essential for our
success as a global company.
Additionally, we support the sustainable growth of our industry
through a socially responsible team. In this sense, our motto is "Towards a sustainable future,
from a responsible present". Thanks to all our collaborators, we make
it possible.
If you want to
be “Very Inspiring People”, follow us on:
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