About the role
Our client is currently looking for a new recruit in joining their team, please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 8:30am-5:00pm Monday to Friday.
Shifts: Monday – Friday (37.5 hours per week)
Job responsibilities:
* Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract
* Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
* Effective Management of disposals that go through their Hub as per contract
* Triage and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for parts and returns as per contract
* Locker replenishments where appropriate as per contract
* Highlight potential issues with service/potential service improvements to their Team Leader
* Follow any agreed processes and procedures either from the Authority (site regulations etc) or Client’s own
The must haves:
* 2 years+ experience in a PC field service environment or PC field Workshop environment
* Hardware – Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs)
* Accredited or willing to go through HP & Dell – Desktop and Laptop training
Essential:
* Must have SC clearance / or be able to gain this.
* UK National with a UK passport
* Must join the OOH rota and standby.
* Full clean driving licence
What’s in it for you? –
Our client loves to reward their people for doing a great job.
* This is on a contract starts form 17th March till 30th May 2025
* A day rate, in-scope IR35, up to £18.51 (via a Hays approved umbrella company) or £14.54 via PAYE
* This role is based in Lisburn.
Next Steps
Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.
We look forward to speaking to you!