REF: NWM/428 Hours: Full Time 37.5 hours per week, worked flexibly to meet the needs of the service, to include some evenings and weekends. Starting Salary: £26,292 per annum, rising to £27,835 after 6 month probation. Location : Holly Tree House, Bawburgh Lane, Norwich A driver’s license and access to a vehicle essential for this role. On-Call Duty: This role requires participation in an on-call duty rota, where you will be available to respond to urgent issues outside of regular working hours. The Service Holly Tree House has been operating since August 2020. The four bedded short-term recovery house works in partnership with the Central Crisis Resolution and Home Treatment team. We provide a safe space for up to five Nights and give support to individual’s experiencing a mental health crisis but do not require a formal admission to hospital. To find out more information on the great services our short stay recovery houses offer please click here. About the Role Are you ready to step into a Team Leader role? Do you have experience as a Supervisor or in a leadership position and are now looking for progression? As Team Leader, you will take charge in the absence of the Service Manager, overseeing the operation of a 24-hour crisis intervention and support service. You will lead the team to provide effective, short-term interventions designed to alleviate the experience of crisis for those in need. This is an ideal role for someone with supervisory experience who is ready to take the next step into a Team Leader position. You will work closely with the Service Manager in assessing referrals from the Crisis Resolution and Home Treatment Team (CRHT) and ensuring that all actions are taken within agreed timeframes. We are looking for candidates who: Are ready to step into a Team Leader role and have previous experience working in a supported living environment. Experience in leading services within a CQC framework is desirable, though training will be provided. Someone who has worked with complex needs who may be difficult to engage with. Experience in working collaboratively across multiple agencies to deliver effective care and support Strong emotional resilience to navigate change and manage complex processes effectively. To view the Job Description please click on link : SSRH Team Leader Should you wish to have an informal chat about the role before applying, please contact Cheryl O'Sullivan - cheryl.o' [email protected] Please note, there is no formal closing date for this vacancy. We will be reviewing applications and scheduling interviews as and when suitable candidates apply, so we encourage you to submit your application as soon as possible to avoid missing out on this exciting opportunity How To Apply Candidates need to complete an application form, the link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx once you have downloaded and completed the application form you will be required to upload your application form via the “Apply for this job”. If you need to contact us please contact the HR Department on 0300 330 5488. Safeguarding Statement Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.