Role Overview:
The Sales Support Administrator provides critical administrative support to the sales team, ensuring efficient operations. This role involves data entry, handling customer inquiries, and coordinating with various departments to support the sales process.
Key Responsibilities:
* Enter and process sales orders in a timely and accurate manner.
* Collaborate with the sales team to prepare and follow-up on sales quotations, driving business growth.
* Maintain and update customer records in the CRM system, ensuring data accuracy and consistency.
* Apply for export licenses and manage related documentation.
* Raise change of design requests (CDRs) for new specifications and collaborate with relevant teams.
* Work closely with customers to resolve queries, handle deliveries, and provide product information.
* Manage order processing, ensuring timely delivery of products and services.
* Support the external sales team and collaborate with marketing and product teams for alignment and effective communication.
Requirements:
This role requires a detail-oriented and organized individual with excellent communication skills. The successful candidate will have a strong understanding of administrative processes and be able to work effectively in a team environment.
Working Environment:
The Sales Support Administrator will work closely with the sales team and other departments to provide administrative support in a fast-paced environment and meet deadlines.
#J-18808-Ljbffr