Are you an organised and proactive professional with a passion for client care and team management?
We are looking for an Account Manager to join our team at Maid to Help Cleaning Specialists!
This role will be remote, with client site visits and visits to the office-based in Ystrad Mynach. Client Site visits are across South Wales.
You Key Responsibilities:
• Build and maintain strong relationships with clients through regular communication and quarterly site visits.
• Schedule rotas and ensure adequate holiday and sick cover.
• Work within allocated budgets and identify cost-saving opportunities.
• Liaise with supervisors and attend sites for new client setups.
• Collaborate with finance to ensure new clients are onboarded efficiently.
• Authorise stock orders and oversee site audits.
• Ensure all staff receive the necessary training and have the correct uniform.
• Conduct risk assessments and method statements.
• Oversee staff recruitment, interviews, disciplinaries, investigations, and probation reviews.
• Manage holiday requests, return-to-work procedures, and mileage claims.
• Assist with tenders and drive continuous improvement initiatives.
About You:
• Strong organisational and communication skills.
• Experience in client management, team leadership, and recruitment.
• Knowledge of budgeting and cost-saving strategies.
• Ability to conduct risk assessments and ensure health & safety compliance.
• A proactive approach to problem-solving and process improvement.
Role Details:
• Full-time position – working hours vary to meet client needs.
• Salary: £29,000 per year.
If you are an experienced Account Manager looking for a role where you can make a real impact, we’d love to hear from you!
Apply today!