NHS Greater Glasgow and Clyde P ost Title: Human Resources Support and Advice Unit Manager Grade: Agenda for Change Band 8B Salary Range: £70,986 - £75,937 per annum (pro rata for part time) Tenure: Full Time (part time could be considered), Permanent Location: Greater Glasgow and Clyde Relocation Package where appropriate About Us NHS Greater Glasgow and Clyde (NHSGGC) is Scotland’s largest health board, serving a diverse population of 1.3 million across six local authority areas. With an annual budget of £4.5 billion and a workforce of over 41,000, we deliver a comprehensive range of health services spanning primary, secondary, community, and specialist care. As we strive to enhance population health and deliver person-centred care, our dedicated staff are at the heart of everything we do. Our HR Support and Advice Unit plays a critical role in enabling our clinical services to deliver high-quality, person-centred care. This is an exciting opportunity to join our leadership team during a transformative period as we recover from COVID-19 and implement our ambitious "Moving Forward Together" healthcare strategy. The Role We are seeking an experienced Senior Manager to lead our HR Support and Advice Unit who support generalist HR activities across our 41,000 staff in NHS Greater Glasgow and Clyde. The Unit consists of c. 40 WTE staff spread across an Enquiry and Admin team who supported 19,000 enquiries during 2023/24, Cluster teams who provide support to managers and employees on people management issues as well as the application of policies and procedures, and an Employee Relations team who provide specialist advice and support in relation to Employment Tribunals, employment law and case management of particularly complex Employee Relations cases. Reporting to the Depute Director of Human Resources, you will manage a high performing team through your strategic leadership and operational oversight. You will be responsible for developing the existing reporting against Key Performance Indicators and taking a Continuous Improvement approach, ensuring that you act upon customer feedback whilst also listening to, and supporting, your team members. Your responsibilities will include: Leadership and Innovation: Identifying and implementing new ways of working in response to evolving service, technological, and cultural changes Strategic HR Projects: Designing and delivering HR initiatives to enhance the function’s alignment with future-facing organisational objectives. Data-Driven Insights: Monitoring and evaluating key HR data to ensure service quality, predict trends, and deliver proactive solutions. Cultural Development: Coaching and supporting senior managers to embed a person-centred ethos in line with NHS Scotland Policies. Policy Development: Leading the implementation of national and local HR policies, including NHS Scotland's "Once for Scotland" policies. HR Systems and Technology: Overseeing the optimisation of systems such as ServiceNow and eESS. Expert Advice: Acting as a trusted source of HR expertise, ensuring that policies and guidance are up to date and effectively communicated. You will also collaborate closely with the Director of Human Resources and Organisational Development, contributing to the delivery of our workforce strategy and plans. About You We are looking for a transformational leader with a proven track record of success in HR operational delivery within a complex, multi-stakeholder organisation. Essential criteria include: Educated to degree level in a relevant subject or equivalent experience. Membership of the Chartered Institute of Personnel and Development (CIPD). Significant experience in senior HR leadership roles within organisations of similar scale and complexity, ideally within the NHS or public sector. Expertise in HR management, policy development, organisational change, and service improvement. Strong financial and workforce planning skills. Exceptional communication and influencing abilities to inspire and lead teams effectively. You should bring a collaborative, forward-thinking approach and a commitment to delivering best-in-class HR services that enhance workforce performance and engagement. What We Offer A leadership role in one of the UK’s largest and most dynamic healthcare organisations. The opportunity to make a tangible impact on the delivery of person-centred care. A supportive and inclusive working environment that values diversity. More information can be found at Staff Benefits - NHSGGC Application Process For further details, please refer to the Candidate Information Pack, which includes the Job Description and Person Specification. For an informal discussion about the role, please contact Natalie Smith, Depute Director of Human Resources, at natalie.smith5nhs.scot. We encourage applications from all sections of the community and are committed to promoting a culture of inclusion. Applications are welcomed from UK, EEA, and non-EEA candidates. Closing Date: 23:59 Sunday 12 th January 2025 Provisional Interview Date: Friday 31st January 2025 Apply Now and join us in shaping the future of healthcare in Greater Glasgow and Clyde. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Regardless of nationality the recruitment process for all candidates includes a Right to Work in the UK check. EU Settlement Scheme : As part of the recruitment process, you will be required to produce proof of your EU Settlement status from 1 st July 2021 to demonstrate your Right to Work in the United Kingdom. Further information: https://www.gov.uk/settled-status-eu-citizens-families. Take a look around the company https://jobs.scot.nhs.uk/ Further Information: Application Process: Candidates are invited to apply via the NHS Scotland Recruitment system. NHS Scotland does not accept CVs; instead, candidates must click on the ‘Apply for Job’ button on the NHS Scotland job portal NHS Scotland | Jobs | Search here for your perfect career - Jobs Page to access, complete, and submit the online application form. Further Information and Assistance: For further details on how to apply and to complete the NHS Scotland Online Application Form, visit NHS Scotland | Jobs | Search here for your perfect career - Jobs Page, select Employer > Greater Glasgow and Clyde > Job Type > Executive Level > Job Reference No. 204012. Equality and Diversity Commitment: NHS Scotland is dedicated to promoting equality and diversity within its workforce and eliminating unlawful discrimination. The aim is to have a workforce that is truly representative and for each employee to feel respected and able to give their best. Applications are welcomed from all sections of society. Right to Work in the UK: Regardless of nationality, all candidates must undergo a Right to Work in the UK check as part of the recruitment process. From 1st July 2021, proof of EU Settlement status will be required to demonstrate the Right to Work in the UK. Further information can be found at EU Settlement Scheme. Armed Forces Covenant: NHS Greater Glasgow and Clyde has signed the Armed Forces Covenant, pledging to be a Forces Friendly Employer. The organisation supports applications from the Armed Forces Community, recognising military skills, experience, and qualifications during the recruitment and selection process. Disability Confident Employer: As a Disability Confident Employer, NHS Greater Glasgow and Clyde is committed to ensuring that prospective candidates are not disadvantaged during the recruitment and selection process. Reasonable adjustments are offered throughout all stages of the recruitment process. For further information or support, please contact Heather Silvester, Recruitment Lead, at heather.silvestern hs.scot .